Serving Our Overnight Guests

Thank you to our partner hotels:


Our Overnight Services


JW House offers accommodations for up to four families with a loved one at an area hospital. Each unit has a kitchenette, full bathroom, and a semi-private patio space.

All families have access to a large common area, which includes a living room with fireplace, playroom, dining room, laundry room, and a large kitchen stocked with snacks and basic ingredients to prepare a meal.

Individuals being treated in an outpatient program, or in need of accommodations the night before their surgery, may also be referred to stay at JW House.

Overnight amenities:

  • Two studio apartments that each accommodate up to four people
  • Two one bedroom suites that each accommodate up to five people
  • Additional accommodations can become available through our partner hotels


Overnight Eligibility


Guests must be referred to JW House by the hospital social work department based on the following:

  • Geographic distance from the hospital
  • Financial need
  • Gravity of the injury or illness

Families of pediatric patients receive priority at JW House.

Families are generally guaranteed five consecutive nights at JW House. If necessary, your stay may be renewed based on availability.

Contact your medical social worker or social services department for more information. A medical social worker can fill out a referral form for overnight services and fax it to (408)384)5169.


Thank you for everything you have done for our family! Especially helping my mom for letting her stay here while my baby brother is at the hospital.  She would have stayed in the car all night long, but instead she has somewhere that will feed her and let her sleep.  Thank you from the bottom of my heart!

- 8 year old JW House Overnight Guest

Frequently Asked Questions

How can I stay at a JW House?

Families traveling more than 30 miles to receive care at area hospitals are eligible to stay overnight at JW House.

Your medical social worker or social services department will need to fill out a referral form for your family and fax it to (408)384-5169.

Please contact JW House at (408)246-2224 for more information on eligibility and availability.

How long do families usually stay?

The average stay of a family at JW House is five days. While we are not equipped to have extended stays, we do evaluate every family’s circumstances on a case-by-case basis.

What happens if there is no room to stay at JW House?

Due to our small size, we are unable to accommodate every family in need. If you are unable to stay overnight with us, you are still welcome to use JW House as your own from 9:30am-7:00pm through our Day Use program. We hope you will still use JW House as your home away from home!

Learn more about Day Use here.

How much does it cost to stay at JW House?

The cost of an overnight stay at JW House is $40 per night. In special circumstances, we are able to waive or reduce this fee with the help of our Guest Assistance Program, which provides funding for families facing financial hardship. There is no fee to utilize our Day Use services, but donations are always appreciated.

What do I need to know before I check in?

Please review our Guest Rules and Policies Agreement before you check in. If you have any additional questions, feel free to contact us at 408-246-2224.

How can I support JW House?

JW House has many opportunities to get involved, from volunteering to donating goods to financially supporting our work. The best way to begin your involvement with JW House is to join a Welcome Home Tour to learn about our programs and opportunities for community support.

Learn more about supporting JW House here.

JW House opened in 2008 with four guest suites available for overnight accommodations. Within that first year, it became obvious that the need in our community for accommodations while a loved one receives medical care far exceeded what JW House could offer. In 2013, JW House launched a hoteling program, partnering with local hotels to provide rooms for families facing medical crises. Thank you to our partner hotels that generously offer rooms for JW House families!

Learn more about our services for day guests

Be Our Guest