COVID-19 Update

Our Status

Families and caregivers visiting local hospitals may stop by Mondays through Fridays from 9:30 a.m. to 7 p.m. and weekends noon to 7 p.m. to enjoy our daytime services. Additionally, guests may join us 7 days a week at 6 p.m. for our complimentary Dinner Is Served program. At this time our dining room is closed and guests are asked to take their meals to-go or eat in our spacious backyard. We are continuing to provide overnight lodging in our guest suites on-site (including bedrooms, private/individual living rooms, bathrooms, kitchens, and patios), as well as at our partner hotels.

House & Guest Safety

JW House is following CDC guidelines to ensure the safety of our guests, staff, and volunteers. Each individual who visits the House is required to sign-in and complete a COVID-19 safety screening and temperature check. Individuals are required to wear a mask at all times (unless in private overnight suites), socially distance, and wash hands frequently. Capacity for our daytime and dinner services is limited to 20 guests on a first-come-first-served basis.

As of January 2022, upon entering JW House all visitors must provide proof of full vaccination (2 Doses of Modern/Pfizer or 1 dose of Johnson&Johnson) OR provide proof of negative COVID-19 test within 72 hours of visit or check-in. Overnight guests who do not provide proof of full vaccination and are staying more than 72 hours will be asked for an updated test as needed.

JW House's common areas, such as the entry doorway, check-in area, hallways, living room, and dining room are now open for use, and are cleaned/sanitized frequently by staff and volunteers. Overnight suites are deep-cleaned after each use.


If you have additional questions, comments, or concerns regarding our COVID-19 safety measures/policy, please reach out to our Executive Director, Richard Ajluni, at (408) 606-8545 or