Hotel Partners
Our dedicated hotel partners allow us to offer subsidized hotel stays to families in medical crises when JW House is at capacity.* All of our partner hotels are located in Santa Clara County, minutes from several hospitals and treatment centers. Families staying at a partner hotel have access to hotel amenities and are encouraged to visit JW House for complimentary use of our Day Use and Dinner is Served services.
*Hotel availability is limited. Please contact JW House for current accommodation options.
**All overnight guests must be referred by a hospital social worker (see below).
Overnight guests must be referred to JW House by the hospital social work department.
- JW House accommodations are extremely limited and will be offered based on availability.
- Availability for extensions can be discussed as the check-out date approaches but is not guaranteed.
- Families in need of extended accommodations may request to stay at our single-family extended-stay apartment.
- When the House and partner hotel rooms are full, referrals and extension requests will be placed on our Waitlist.
- Accommodations will not be confirmed until 3-7 days before the requested check-in date.
- We ask for $70 per night.
Eligibility is based on the following criteria:
- DISTANCE - family lives 50+ miles from the referring hospital
- SEVERITY OF PATIENT ILLNESS - NICU, PICU, Pediatric, and Comfort Care cases are given priority
Hospital Social Services Information:
- CHONC Pediatric Hospital: (408)-558-3642
- El Camino Care Mountain View: (650)-940-7300
- El Camino Care Los Gatos: (408)-378-6131
- Kaiser Permanente Santa Clara: (408)-851-7080
- Regional Medical Center: (669)-313-7339 (Before 2pm), (669)-313-6184 (After 2pm)
- Santa Clara Valley Medical: (408)-885-5504
- Stanford: (650)-723-5091 (Case Management), (650)-725-4053 (Housing)
Click here for our Overnight Guest Referral Form. If you are a hospital social worker in need of the password to this form, please contact:
Familyservices@jwhouse.org or (408) 246-2224.