Services

An hour, a day, a week or a coffee break,

we would like you to visit.

Day Use

Families and individuals with loved ones receiving treatment at local hospitals, as well as outpatients, are welcome to visit, even if it's just to check email, make a phone call or just rest your legs. The House is open Mondays through Fridays from 9:30 am to 7:00 pm. There is no charge for Day Use services, but donations are always appreciated.

Dinner is Served

The JW House community provides home-cooked meals to our guests on Mondays through Fridays at 6:00 pm. All meals are provided by community volunteer groups, families, and generous restaurants. These nutritious meals provide caregivers and patients not only sustenance, but also time to rest with a sense of community support. It’s just a small return to normalcy that can make facing their family’s medical crisis a little easier. Get involved!

Overnight Stays

JW House offers overnight accommodations for families with a loved one receiving treatment at a local hospital. Individuals being treated in an outpatient program or in need of lodging the night before their surgery may also be accommodated. We can accommodate four families in our two studios (up to 4 people per studio) and two 1-bedroom suites (up to 5 people per suite). Each suite has a kitchenette, full bathroom, and a semi-private patio space. When rooms at JW House are full, there may be additional availability at our partner hotels. All families have access to our spacious common area, which includes a living room with fireplace, playroom, dining room, laundry room, backyard, and a large kitchen stocked with snacks and basic ingredients to prepare a meal.

Thank you to our partner hotels

 JW House also accommodates individuals being treated in an outpatient program, or in need of accommodations the night before their surgery, who may be referred to stay with us. Overnight amenities include:

  • Two studio apartments that each accommodate up to four people
  • Two one bedroom suites that each accommodate up to five people
  • Additional accommodations can become available through our partner hotels

Overnight guests must be referred to JW House by the hospital social work department. Rooms are offered for up to 5 nights, based on availability. If a family is in need of a longer stay, availability for an extension can be discussed as the check-out date approaches, but are not guaranteed. When the house and partner hotel rooms are full, referrals and extension requests will be placed on a waiting list. Regardless, accommodations will not be confirmed until 3-7 days before the requested check in date. We ask for $60 per night, however, no family is turned away due to their inability to pay. Other financial arrangements can be made in cases of severe hardship and financial need. 

Eligibility is based on the following criteria:

  • Geographical distance: family lives 30+ miles from the referring hospital

  • Financial need: low-income, unemployed, unexpected financial burden, etc.

  • Hardship status: single parent, no car, etc.

  • Severity of patient’s illness (NICU, PICU, Pediatric, and Comfort Care cases are given priority)

Click here for our Overnight Guest Referral FormIf you are a hospital social worker looking for the password to this form, please contact Jeanna Totah: jeanna@jwhouse.org or (408) 246-2224.